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Contact Us

Even though we try our very best to make shopping with UK Parts Direct as simple and stress-free as possible, we understand from time to time, you may have queries.

Please feel free to call or email the appropriate department below for help.

If you have an enquiry outside of our working hours, you can contact us via email and we will respond as quickly as possible.


CUSTOMER SERVICE & SALES ENQUIRIES

Our customer service & sales department are open Monday to Saturday from 9:00am to 5:00pm.

Before contacting our customer service department, please check your emails for order confirmations, product updates and dispatch notifications that include tracking information. Shipments can be tracked 24/7 by visiting the courier's website with this information to hand.

For telephone sales, product queries or for arranging product demonstrations, please contact our sales team.


TECHNICAL ENQUIRIES

Our technical department is open Monday to Friday from 9:00am to 5:00pm.

For technical enquiries, our in-house product experts will be pleased to help.

Technical queries which require input from the product manufacturer may not be answered outside of our working hours.


iCARSOFT UK SALES & SUPPORT ENQUIRIES

Our iCarsoft sales department is open Monday to Saturday from 9:00am to 5:00pm.

If you are looking to purchase a Genuine iCarsoft UK Diagnostic Tool, our iCarsoft sales team are here to help.

 

Our iCarsoft technical department is open Monday to Friday from 9:00am to 5:00pm.

For iCarsoft technical enquiries or support, please contact our in-house iCarsoft engineers.

Technical queries which require input from the factory may not be answered outside of our working hours.

*PLEASE NOTE - we only support Genuine iCarsoft UK Tools supplied through UK Parts Direct


MOTORCYCLE PART ENQUIRIES

Our motorcycle part & accessory sales department is open Monday to Saturday from 9:00am to 5:00pm.

For telephone sales, product queries or for arranging product demonstrations, please contact our motorcycle sales team.


OBDSTAR UK SALES & SUPPORT ENQUIRIES

Our OBDStar sales department is open Monday to Saturday from 9:00am to 5:00pm.

 

Our OBDStar technical department is open Monday to Friday from 9:00am to 5:00pm.

For OBDStar technical enquiries or support, please contact our in-house OBDStar engineers.

Technical queries which require input from the factory may not be answered outside of our working hours.

*PLEASE NOTE - we only support Genuine OBDStar UK Tools supplied through UK Parts Direct


COME AND VISIT US

UK PARTS DIRECT

Units 1-2, Oakfield Business Centre,

Northacre Industrial Estate,

Westbury, Wiltshire,

BA13 4WF

 

OPENING HOURS

Monday - Saturday: 9.00am - 5.00pm

Sunday: CLOSED

Bank Holidays: CLOSED

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